Answer: You can cancel your reservation by e-mail roma.khusnutdinovAvtocz@mail.ru, or by phone + 420-605-237-801. If the cancellation is made 72 hours before the lease, it is free of charge. The customer’s deposit is returned to the client. In case of the refusal is received less than 72 hours prior to the commencement of the contract, the fine will be taken from your deposit (100%). If you do not cancel the reservation, do not arrive at the pickup location and do not rent a car, and do not inform us, the penalty is 100% of the order value.